We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: 12th April 2016.
We respect your right to privacy. None of the information we collect is passed on to other parties, except when required as part of the business services we provide for you, or as required under UK law.
We will only collect details about you when you send us an enquiry. These will include your name and address, your email address, and various other necessary details. We do not collect any information which may be deemed “sensitive personal data” under the Data Protection Act 1998.
What we do with the information we gather:
- To answer an enquiry.
- Internal record keeping.
- We may use the information to improve our services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your submission of an enquiry is deemed to be your consent to provide us with your details. We use no other means of data collection.
What is a Cookie
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website, BUT only if you allow cookies. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
However, some website features or services may not function properly without cookies. Other technologies are used for similar purposes as a cookie on other platforms where cookies are not available or applicable, such as the Advertising ID available on Android mobile devices.
Google Analytics cookies
Our website uses Google Analytics cookies to compile non-personally identifiable aggregate data about site traffic and site interaction. Google Analytics is not permitted to use the information collected on our behalf except to help us conduct and improve our business. The Google Analytics Advertising Features we have enabled are: Google Analytics Demographics and Interest Reporting and Google Adwords Remarketing and Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers.
Google Analytics cookies are used to help us understand visitor preferences based on previous or current site activity, which enables us to provide visitors with improved products and services in the future.
You can also manage Analytics cookies and also turn them off using a service such as: Google Analytics Opt-out Browser Add-on. Sometimes you may wish to “delete” (rather than turn off) all currently stored cookies and other site history from your internet browser.
Google Adwords Remarketing
This website uses Google Adwords Remarketing. For it to work, Google places a cookie in your browser if you visit our website. Until you delete it within your Browser History, the cookie will enable Google to show our adverts to you on certain partner websites that are signed up to Google Marketing Services and ONLY if you visit them.
This is simply marketing, to remind and encourage you to come back and browse our website again. All information these cookies collect is aggregated and therefore anonymous.
We do not merge personally identifiable information collected by enquiry form with non-personally identifiable information collected by Google Analytics and Google Adwords Remarketing cookies.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox, Safari or Chrome) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.
We are not and cannot be responsible for the content on other websites not under our control upon which one of our adverts may appear.